Cannot connect to the server when creating the session – PB Docs 2022

Cannot connect to the server when creating the
session

The following error might occur when you run an installable
cloud app: Cannot connect to the server when creating the
session.

Cause 1

The server might have its IP address changed, for example, it
is set to obtain IP address automatically.

Solution 1

Set a static IP address or a domain name for the
server.

Cause 2

The server might have set up a firewall and the firewall might
not allow the specified port number to go through.

Solution 2

Configure the firewall on the server to allow the specified
port number to go through.


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